Our large stock holding allows us to offer “Next Day Dispatch” on the majority of items. If we have the items in stock, we will dispatch the same or next day from receipt of order or payment. The approximate lead time to Brisbane is 2 working days, Sydney 3 working days, Melbourne 4 working days, Cairns 4 working days, Adelaide 5 working days, Perth 7 working days and Darwin 8 working days.
If items are not in stock, we will advise an approximate lead time before the order is placed. Furnlink cannot guarantee transit times & does not accept responsibility for late deliveries. However, Furnlink will take all the necessary steps to dispatch your order on time for delivery on time based on the courier’s expected time of arrival. Tailgate deliveries are not included in our standard freight quotes. If a Tailgate unload is required this must be advised at the time of placing your order.
Our dispatch team will send you an email once your order has been dispatched with the courier’s details and consignment number for tracking your delivery. Furnlink cannot guarantee the lead times specified by the freight company. If the delivery is delayed after we have dispatched your order it is completely out of our control, we ask you contact the freight company direct with any concerns.
The freight companies Furnlink use to deliver your order are unable to specify a delivery time during the day – they will only advise between 9am and 5pm week days. You can see by tracking the consignment on the freight company’s website when your order is on board for delivery. We can request that the delivery driver calls you before delivery, however we cannot guarantee this will happen.