Frequently Asked Questions

Who does Furnlink sell to?

Furnlink sells to any resellers of furniture - e.g. Commercial furniture stores, Office furniture & fitout stores, Hospitality catering companies, Outdoor furniture stores & suppliers, Indoor furniture shops, Interior designers, Shopfitters & more.

Can I set up an account with Furnlink?

We require full payment of the first order with us prior to dispatch, then you can request a Credit Application Form for an account with us. You will be notified once the application has been approved.

What happens if an item I order is not in stock?

If you place an order & we don't have an item in stock, we will contact you promptly to advise this & let you know when our next shipment is due in. We do recommend you contact us by email or call before you place an order to confirm all items you need to order are in...

How quickly do you dispatch my order?

If all items are in stock & your account application is approved, we will dispatch your order either the same or next day! If some items on your order are not in stock, we will advise you & give you an approx ETA. Once your order is dispatched, our dispatch team will...

Can I track the delivery?

Yes! Our dispatch team will send you an email once your order has been dispatched with the freight companies details & consignment number for tracking your delivery. Furnlink cannot guarantee the lead times specified by the freight company. If the delivery is delayed...

What happens if an item I order is not in stock?

If you place an order & we don't have an item in stock, we will contact you promptly to advise this & let you know when our next shipment is due in. We do recommend you contact us by email or call before you place an order to confirm all items you need to order are in...

How quickly do you dispatch my order?

If all items are in stock & your account application is approved, we will dispatch your order either the same or next day! If some items on your order are not in stock, we will advise you & give you an approx ETA. Once your order is dispatched, our dispatch team will...

Can I track the delivery?

Yes! Our dispatch team will send you an email once your order has been dispatched with the freight companies details & consignment number for tracking your delivery. Furnlink cannot guarantee the lead times specified by the freight company. If the delivery is delayed...

Is there a freight cost?

All orders over $200 ex GST are delivered free of charge to Brisbane, Sunshine Coast, Gold Coast, Hervey Bay, Toowoomba, Sydney, Melbourne & Adelaide. We have great freight rates Australia Wide & freight costs to regional areas is minimal. Tailgate deliveries are not...

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