Orders Archives - Page 2 of 2

If my order is not being delivered to a free delivery zone, how do I find out the freight cost?

by furnlink | Mar 5, 2018 | Orders, Shipping

As a distributor you can login to the website and either work through placing the order online, which will provide a freight price, or use our Freight Calculator.

We are furniture retailers but do not do large volume orders as we cater to the domestic market. Do you supply small orders?

by furnlink | Mar 5, 2018 | Orders, Reseller Support

Yes! We supply any orders large or small.

Can I return or exchange my order?

by furnlink | Mar 5, 2018 | Orders, Returns & Warranties

Orders can be returned or exchanged within 7 days from delivery date – subject to approval by Furnlink. Please contact us for details & terms & conditions.

If my order is damaged in transit – do you replace?

by furnlink | Mar 5, 2018 | Orders, Products, Shipping

Yes! Please email an image of the damaged item/s through to us with a description within 3 days of receiving the delivery & if the claim is approved we will dispatch replacements.

If I receive a faulty product – do you replace?

by furnlink | Mar 5, 2018 | Orders, Products, Returns & Warranties

Please email a photo & description through & if the claim is approved by Furnlink we will immediately send a replacement.

Can I cancel my order?

by quenchdev | Mar 2, 2018 | Orders

Orders can be cancelled ONLY prior to dispatch. If you have ordered in a special colour or size which is not part of our standard range, orders cannot be cancelled.